Client Portal Suite

Implemented a clean portal experience with project status tracking, milestone views, secure document access, and handoff workflows for agency clients.

Clients needed a clearer place to review project progress, approve deliverables, and access handoff materials without digging through email threads.

Built the portal interface, milestone views, approval states, and document handoff experience against an existing API.

Defined the core client journey, prioritized status clarity, then iterated on approval and file-access flows to reduce back-and-forth.

Organized the portal around authenticated project spaces, milestone records, approval states, and file references from secure storage.

The portal had to feel simple for clients while still representing enough project detail for internal teams to avoid duplicate status updates.

Improved handoff clarity, reduced repeated status questions, and gave clients a structured view of project progress and deliverables.

Useful next steps would include notification preferences, richer comment threads, and dashboard-level reporting for account managers.